Our Accessibility Policy

Diverse group of professionals collaborating in a modern office, including a person using a wheelchair, representing inclusion and accessibility

Accessibility Policy

Commitment to Accessibility

At Wise by Lincus Energy (“Wise,” “we,” “our,” or “us”), we are committed to ensuring digital
accessibility for all users, including individuals with disabilities. We strive to provide an inclusive and
user-friendly experience for everyone, regardless of ability or technology.

Our goal is to continuously improve the accessibility and usability of our website and digital services in alignment with recognized standards and best practices.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards, which are widely recognized as the benchmark for digital accessibility.

These guidelines help make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

Measures We Are Taking

To ensure accessibility, Wise by Lincus Energy actively implements the following measures:

Designing and developing pages with accessibility in mind from the start
Maintaining sufficient color contrast for readability
Providing alternative text for meaningful images and graphics
Structuring content with proper heading hierarchy for assistive technologies
Ensuring keyboard navigation is available throughout the site
Adding focus indicators for interactive elements
Labeling forms and inputs clearly for screen readers
Minimizing motion and supporting user preferences for reduced motion
Conducting periodic accessibility reviews and updates
Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website to identify and address accessibility barriers and are continuously working to enhance the user experience.

As technologies evolve, we remain committed to updating our website to meet or exceed current accessibility standards.

Third-Party Content

While we strive to ensure accessibility across all areas of our website, some third-party content or integrations may not fully meet our accessibility standards. We encourage users to contact us if they encounter any issues.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content, features, or functionality, please let us know so we can assist you.

Contact Information:
Wise by Lincus Energy
Email: wise@lincus.com
Phone: (626) 473-2093

When contacting us, please include a description of the issue and the page where you encountered it. We will make every reasonable effort to respond promptly and resolve the issue.

Compatibility

Our website is designed to be compatible with:

Modern web browsers (Chrome, Firefox, Safari, Edge)
Screen readers and assistive technologies
Desktop and mobile devices
Policy Updates

This Accessibility Policy may be updated periodically to reflect improvements or changes in standards and practices. We encourage users to review this page regularly.

Last Updated: April 2026

Please Contact Us At:

Phone: (626) 473-2093

Email: WISE@lincus.com

The program is available in Southern California Edison Company (SCE^®), Pacific Gas and Electric Company (PG&E^®), Southern California Gas Company (SoCalGas^®), and San Diego Gas & Electric Company (SDG&E^®) service areas. SCE, on behalf of itself, PG&E, SoCalGas, and SDG&E, has contracted with Lincus Inc. (Lincus^®) to design and implement an energy efficiency program and to deliver the resulting energy and demand savings to SCE. Lincus’ program is a statewide program for qualifying Water/Wastewater Pumping customers. Customers receive services and/or compensation directly, or indirectly, from Lincus based on individual agreements between the customer and Lincus or Lincus’ subcontractors (Customer Implementer Agreement). SCE is not a party to, or a guarantor of, the Customer Implementer Agreement. SCE has no contractual obligation, directly or indirectly, to the customer. SCE is not liable for any actions or inactions of Lincus, Lincus’ subcontractors, or any program Trade Allies.

None of the investor-owned utilities (IOU’s) recommend, endorse, qualify, guarantee or make any representations or warranties regarding the services, work, quality, financial stability or performance of Lincus, Lincus’ subcontractors, or any program Trade Allies, or any service listed on Lincus’ website or provided, directly or indirectly, by Lincus. Prior to entering into a Customer Implementer Agreement, customers should thoroughly review the terms and conditions of such Customer Implementer Agreement so they are fully informed of their rights and obligations under the Customer Implementer Agreement, and should perform their own research and due diligence, and obtain multiple bids or quotes when seeking a contractor to perform work of any type. Lincus is responsible for meeting their contractual obligations to SCE. If Lincus fails to meet their contractual obligations to SCE under their agreement with SCE, SCE may have the right to terminate the agreement between SCE and Lincus.

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